How to Use Firefly Email with Gmail: Difference between revisions
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The best communication tool is the one that you use, so by default your Firefly email address forwards to your personal email address, and many Fireflies currently use Gmail. (If you'd like to use the Firefly Zimbra server, which gives you access to historical list archives, see How to Use Firefly Email with Zimbra.)
To avoid missing messages due to Gmail's spam filtering, we recommend you add a filter to prevent Firefly mail from being classified as Spam. See the section "Adding a Filter to Avoid Missing Messages" below.
Mail for your Firefly email address, and any team distribution lists you are on, is forwarded to your Gmail address. This page helps you get set up so you can send from your Firefly email address within Gmail.
IMPORTANT: If you want to use Firefly Email from your mobile device, please use the official Gmail app (iOS, Android) instead of the native mail client. The Gmail app automatically lets you send as your Firefly email address once you have configured Gmail as below.
Step 1
Log into your GMail account. Click on the "gear" in upper right corner of the page, then select "Settings" from the dropdown menu.
Step 2
From the "Settings" panel, select the "Accounts and Import" tab. Note the section labelled "Send Mail as:". This section will display your current Gmail address first (in this example, "jeredfloyd@gmail.com") and then any additional addresses you have previously configured.
Click on "Add another email address" to add your Firefly email address.
Step 3
Gmail will open a pop-up window titled "Add another email address you own". Enter your Firefly email address on this page.
The example below is what you would type if your name is "Alex Firefly" and your Firefly email address is "alex@fireflyartscollective.org". Replace these with your name and Firefly email address.
Leave the "Treat as alias" checkbox selected.
Click "Next Step »".
Step 4
To prevent your email from being marked as spam, Gmail must send your outgoing mail through the Firefly email server. This page specifies the settings for Gmail to be able to do this. On this page, enter:
- SMTP Server: smtp.fireflyartscollective.org
- Port: 587 [this is the default]
- Username: [Your Firefly full email address]
- Password: [Your Firefly Account password]
Your Firefly Account password was sent to you when your account was established. If you can't remember your password, contact tech@fireflyartscollective.org to have it reset.
Once you have entered the settings, click "Add Account »".
If you receive the error "Authentication failed. Please check your username/password." make sure all the settings are correct, try entering your password again, and then contact tech@fireflyartscollective.org if you are still having difficulties.
Step 5
Gmail must verify that the email address you entered is one that you actually own; it does this by sending a confirmation message to your Firefly email address, which will forward to your Gmail address. In your Gmail window look for this new message and either click on the provided link, or copy the confirmation code into the "add another email address" pop-up window.
Step 6
The "Send mail as:" section of your settings should look like the below after you have successfully added your Firefly email address.
Note the section "When replying to a message:". We recommend selecting "Reply from the same address the message was sent to" so that you will reply from your Firefly email address to any mail sent to your Firefly email address.
Sending Mail from your Firefly Email Address
To send mail from your Firefly email address, compose a new message. Next to the "From" header there will now appear a small arrow for a dropdown menu. From this menu you can select your Firefly email address as the sender.
Sending Mail from a Firefly Distribution List Address
If you are a Firefly Core or Cluster Lead you may want to send mail from your team contact address, such as "placement@fireflyartscollective.org" or "transport@fireflyartscollective.org"; this way any replies will go back to the contact address so everyone will receive it.
To configure an additional "Send Mail As" address for your team contact address, go through the process above with a few small changes.
In Step 3: Enter the name and email address for your team contact address, such as:
- Name: "Popcorn Core"
- Email address: "popcorn@fireflyartscollective.org"
- Uncheck "Treat as an alias." This is critical so that you will see mail sent to the contact address.
In Step 4: Use your personal Firefly Account email address and password, exactly as above.
Changing Your Password
See How to Use Firefly Email with Zimbra#Changing Your Password.
Adding a Filter to Avoid Missing Messages
Gmail will sometimes classify forwarded messages as spam, which can prevent you from seeing important mail. This is especially likely with mail from outside organizations (such as banks) where forwarding makes it look to Gmail as if the email has been faked to come from that organization. To avoid missing messages, you should add a filter to your Gmail to prevent Firefly mail from being categorized as spam.
Step 1
Log into your GMail account. Click on the "gear" in upper right corner of the page, then select "Settings" from the dropdown menu.
Step 2
From the "Settings" panel, select the "Filters and Blocked Addresses" tab. Click on "Create a New Filter".
Step 3
Gmail will open a pop-up window below the search bar. In the section labelled "To:", type "@fireflyartscollective.org".
Click "Create filter with this search »"
Step 4
The pop-up will update to a new form. On this form, click the checkbox next to "Never send it to Spam".
Click "Create filter" to complete the process.
Step 5
The "The following filters are applied to all incoming mail:" section of your settings should look like the below after you have successfully added the filter.
