Volunteer Coordinator: Difference between revisions

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* Sits in the Exec cluster of Festcomm

* Attends biweekly Festcomm meetings January-July

* Core email: volunteer@fireflyartscollective.org

* Included in the planning@fireflyartscollective.org mailing list with all cluster and core leads

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== Responsibilities ==

* ~~Helping to~~ fill core and cluster lead roles

* Attend biweekly Festcomm meetings January-July (can be remote)

* ~~Clarifying and promoting~~ shift roles

* Help fill core and cluster lead roles

* ~~Giving~~ core leads access to update their shifts on the ~~website~~

* Help promote shift roles

* ~~Assigning~~ leads to email lists (once they have a Firefly email)

* Give core leads access to update their shifts in the volunteer portal

* ~~Fielding~~ questions about volunteering

* Assign leads to email lists (once they have a Firefly email)

* Field questions about volunteering

== ~~Important skills~~ ==

== Who makes a good Volunteer Coordinator? ==

* ~~Email skills~~. The only contact info we're guaranteed to have for volunteers is their email address, and we communicate with them en masse via mailing lists. Figuring out which roles need to be filled and trying to fill them requires keeping track of a lot of emails. The VC needs to be the person who follows up with people who forget to respond, not the person who forgets to respond.

=== Location ===

Can be done from anywhere - all responsibilities are online.

=== Schedule ===

Biweekly meetings throughout Planning Season (January-July).

Other responsibilities are mostly asynchronous communication that can be done whenever you want, as long as you hit deadlines. Hitting deadlines requires lead time because the work is always about getting other people to do things, not just staying up late to do it yourself.

Filling lead roles is probably the most demanding part, meaning the peak time investment is January - March.

=== Experience ===

Burn and Firefly experience are not necessary but knowing people can be helpful.

=== Skills ===

* Ability to deal with email. The only contact info we're guaranteed to have for volunteers is their email address, and we communicate with them en masse via mailing lists. Figuring out which roles need to be filled and trying to fill them requires keeping track of a ''lot'' of emails. The Volunteer Coordinator needs to be the person who follows up with people who forget to respond, not the person who forgets to respond.

* Being on top of deadlines

* ~~Proactively asking~~ people ~~for things~~

* Asking people to do work

* Writing in a way that is concise, direct, and persuasive

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** If you’re not sure yet, when should we check back?

* Put the answers in the Leads Spreadsheet.

* When our help is needed finding new leads, ask them to fill out the ~~lead role description form~~.

* When our help is needed finding new leads, ask them to fill out/update role descriptions.

* Update the Volunteer Handbook.

=== February: fill lead roles ===

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 * Sits in the Exec cluster of Festcomm
-* Attends biweekly Festcomm meetings January-July
 * Core email: volunteer@fireflyartscollective.org
 * Included in the planning@fireflyartscollective.org mailing list with all cluster and core leads
@@ Line 9: / Line 8: @@
 == Responsibilities ==
-* Helping to fill core and cluster lead roles
+* Attend biweekly Festcomm meetings January-July (can be remote)
-* Clarifying and promoting shift roles
+* Help fill core and cluster lead roles
-* Giving core leads access to update their shifts on the website
+* Help promote shift roles
-* Assigning leads to email lists (once they have a Firefly email)
+* Give core leads access to update their shifts in the volunteer portal
-* Fielding questions about volunteering
+* Assign leads to email lists (once they have a Firefly email)
+* Field questions about volunteering
-== Important skills ==
+== Who makes a good Volunteer Coordinator? ==
-* Email skills. The only contact info we're guaranteed to have for volunteers is their email address, and we communicate with them en masse via mailing lists. Figuring out which roles need to be filled and trying to fill them requires keeping track of a lot of emails. The VC needs to be the person who follows up with people who forget to respond, not the person who forgets to respond.
+=== Location ===
+Can be done from anywhere - all responsibilities are online.
+=== Schedule ===
+Biweekly meetings throughout Planning Season (January-July).
+Other responsibilities are mostly asynchronous communication that can be done whenever you want, as long as you hit deadlines. Hitting deadlines requires lead time because the work is always about getting other people to do things, not just staying up late to do it yourself.
+Filling lead roles is probably the most demanding part, meaning the peak time investment is January - March.
+=== Experience ===
+Burn and Firefly experience are not necessary but knowing people can be helpful.
+=== Skills ===
+* Ability to deal with email. The only contact info we're guaranteed to have for volunteers is their email address, and we communicate with them en masse via mailing lists. Figuring out which roles need to be filled and trying to fill them requires keeping track of a ''lot'' of emails. The Volunteer Coordinator needs to be the person who follows up with people who forget to respond, not the person who forgets to respond.
 * Being on top of deadlines
-* Proactively asking people for things
+* Asking people to do work
 * Writing in a way that is concise, direct, and persuasive
@@ Line 34: / Line 48: @@
 ** If you’re not sure yet, when should we check back?
 * Put the answers in the Leads Spreadsheet.
-* When our help is needed finding new leads, ask them to fill out the lead role description form.
+* When our help is needed finding new leads, ask them to fill out/update role descriptions.
+* Update the Volunteer Handbook.
 === February: fill lead roles ===